Clinical Resource Specialists Team
Patient Support Information
Our Clinical Resource Specialists support you, as a clinician, by providing expertise on ConvaTec ostomy products and education on general ostomy care.
BSN, RN, CWON
“I am concerned about the patient’s quality of life after surgery. That is why I have spent much of my career focused on training other clinicians on ostomy care so their patients can have better outcomes.”
Cindy has been a wound and ostomy nurse for over 11 years and has more than 15 years of
clinical experience. Cindy had a long career with progressive responsibilities at St. Joseph’s Hospital and Medical Center in Phoenix, AZ. She began her work at St. Joseph’s Hospital working in several
departments including medical/surgical and trauma and pursued her CWON accreditation while working
in the wound and ostomy department watching WOC nurses manage difficult and inspiring cases.
Prior to coming to ConvaTec, Cindy developed and ran a wound and ostomy boot camp at St. Joseph’s
Hospital where she taught clinicians and patient care technicians classes in pressure injury prevention
and treatment, wound care and ostomy care. As a Clinical Resource Specialist at ConvaTec, Cindy has
been the featured presenter at several educational dinners and is particularly interested in educating
her peers on the importance of physical movement after ostomy surgery. Cindy is involved with several
Arizona based UOAA groups and is on her Regional WOCN Conference planning committee. She
received her Bachelor of Science Degree in Nursing at Grand Canyon University in Arizona.
Jill has been a WOC nurse for over 10 years and has more than 14 years of clinical experience. Jill began her nursing career at the Cleveland Clinic Main Campus in Cleveland, OH in the post‐op Colorectal unit before pursuing her Wound, Ostomy and Continence certification. In 2008, she began working as a WOC nurse at the Cleveland Clinic where she cared for patients who had ostomies, fistulas and acute surgical wounds.
Jill served as a faculty member at the R.B. Turnbull Jr School of WOC nursing, where she precepted many new WOC nurses entering the profession. In 2016, Jill joined ConvaTec as a Clinical Resource Specialist where she was a member of the me+ recovery series launch team in the United States and has spoken about the series as several events including the 2018 Canadian Association of Enterstomal Therapy. She received her Bachelor of Science Degree in Nursing from Cleveland State University in Ohio.
BSN, RN, CWOCN
“My passion is in ostomy care. Early in my career I saw the profound impact the WOC nurses had onpatients with new ostomies by helping them mentally and physically adjust to new life with a stoma. I became a WOC nurse to have a similar impact on patients.”
BSN, RN, CWON
“I became a Wound Ostomy nurse because it allowed me to use my training and creative problem solving to help patients with complicated cases find solutions and help improve their lives.”
Donna has been a wound and ostomy nurse for over 20 years and has more than 30 years of clinical
experience. Prior to her role as a Clinical Resource Specialist, Donna developed a breadth of experience while working in home health care, acute care and as a facilitator at the outpatient ostomy clinic at Orlando Health Level 1 trauma.
Donna has spoken extensively, internationally and domestically, on topics such as Ostomy Care in the United States and the use of ConvaTec Moldable Technology™ Skin Barriers. She authored and presented a poster on her clinical experiences using ConvaTec Moldable Technology™. Donna was an early adopter of the me+™ recovery series and has conducted training on the use of convex products. She received her Bachelor of Science Degree in Nursing from Samford University in Alabama and received her WOC nurse training at Emory University in Georgia.
Sheila has been a WOC nurse for over 20 years and has more than 30 years of clinical experience.
Sheila became a WOC nurse during her tenure coordinating the Children’s Hospital’s Spina Bifida
program where she identified a need for specialized wound, ostomy and continence care. She has
served as a Wound Care Coordinator in the hospital setting and as an Advance Practice WOC nurse in an outpatient center; positions which allowed her to champion the value of WOC nurses in the clinical and administrative sides of healthcare.
In her role as a Regional Director of Clinical Training at RestorixHealth, Sheila worked to prepare centers for the Joint Commission and UHMS accreditation. Prior to joining ConvaTec in 2018, Sheila most recently served as a Clinical Resource Director for a large IDN in New Jersey. As a Clinical Resource Specialist at ConvaTec, Sheila is committed to educating nurses in ostomy care and patient support. Sheila served as President of the Garden State WOCN® Affiliate between 2014 – 2017. She received her Bachelor of Science Degree and Master of Science degree, both in nursing and with honors, from Rutgers University in New Jersey.
RN, MSN, CWOCN
“My passion is to educate nurses in the care and support of ostomy patients, especially in the homecare setting, where they are eager for resources to better care for their patients.”