Patient Support Information

Education

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You spend your days helping patients live their best lives, and we want to support you in your mission of increased positive outcomes for people living with ostomies. Feel more confident supporting your ostomy patients. Take advantage of our educational resources to learn about ostomy basics, importance of skin care, and more to help you elevate the patient experience.

 

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Right Products: Ensure your patients are wearing the right product for their needs.

Learn more about our unique technologies that can help your patients throughout their ostomy journey.

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Moldable
Unique to ConvaTec, Moldable skin barriers and one piece pouches offer a full continuum of care solution for all stoma sizes 96% of new ostomates maintained normal skin integrity and proven longer wear time.1

Accordion
Post-operative option designed to prevent pressure or trauma 2x the lifting height of any other lifting flange in the market.2 Available in Flat, Convex, Cut to Fit and Moldable.

Convexity
Growing rates of obesity and general abdominal softness post-operatively are driving convexity usage 45% of consumers use a convex product long term.3 Only ConvaTec offers convex products in cut-to-fit, pre-cut and Moldable Technology™

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Right Support: Get the support you and your patients need.

Think about a time in your life when you felt intimidated, scared, or confused.That's similar to what many patients feel in the days or weeks before their ostomy surgery and in the months afterward. The good news is that you can help make their surgery and recovery become more manageable.

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ConvaTec Academy™

At ConvaTec, we are committed to helping our professional customers deliver more positive outcomes in today’s challenging healthcare environment. Through ConvaTec Academy™, we are proud to offer a variety of educational resources, including CE Contact Hours, on topics that you’ve told us are important to you and your patients. We hope you find these courses useful in advancing your best practices. Start learning now.

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The Support Teams for You

Our team of dedicated concierge specialists are here to serve you directly. The concierge team will work with your nurses, clinics and staff to provide any needed information including the facilitation of me+ sign up, product access and WOCN team support. Contact our concierge team by calling 1-877-585-0470 opt. 1 or email, concierge@convatec.com.

 

We also have a team of Clinical Resource Specialists to support you and your team by providing expertise on ConvaTec ostomy products and education on general ostomy care.

Meet the Team


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Ostomy Solutions Algorithm App

Nationally recognized, the 6-step Ostomy Solutions Algorithm app is designed to help suggest the best solutions for optimal stoma management. Developed by WOC nurses to help bedside nurses deliver quality, safe and consistent ostomy care. Link treatment and prevention protocols with this Ostomy Solutions Algorithm App. Available for iOS or Android devices.

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Right Services: Help elevate your patients experience with me+ services and care

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With me+™, we compliment your care by completely surrounding your patients with the support, inspiration, insights and tips your patients may need to live with an ostomy in their own way, and with me+, we make sure they don't have it figure it out alone. Learn more about me+.