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False /oidc-signin/en-us/ Convatec Group Contact Us Brasil Brasil United States (English) United States (English) Estados Unidos (Español) Estados Unidos (Español) Argentina Argentina Canada (English) Canada (English) Canada (Français) Canada (Français) Chile Chile Colombia Colombia Ecuador Ecuador México México Perú Perú Belize Belize Guyana Guyana Jamaica Jamaica Venezuela Venezuela Costa Rica Costa Rica Curaçao Curaçao República Dominicana República Dominicana Guatemala Guatemala Honduras Honduras Nicaragua Nicaragua Panamá Panamá Puerto Rico Puerto Rico Suriname Suriname El Salvador El Salvador United Kingdom United Kingdom France France Deutschland Deutschland Italia Italia Україна Україна België België Česko Česko Danmark Danmark España España Ireland Ireland Nederland Nederland Norge Norge Österreich Österreich Polska Polska Schweiz (Deutsch) Schweiz (Deutsch) Slovensko Slovensko Suisse (Français) Suisse (Français) Suomi Suomi Sverige Sverige Türkiye Türkiye Ελλάδα Ελλάδα Россия Россия Bosna i Hercegovina Bosna i Hercegovina България България Eesti Eesti Hrvatska Hrvatska Magyarország Magyarország Ísland Ísland Lietuva Lietuva Latvija Latvija Северна Македонија Северна Македонија Malta Malta România România Srbija Srbija Slovenija Slovenija الإمارات العربية المتحدة الإمارات العربية المتحدة البحرين البحرين مصر مصر ישראל ישראל ایران ایران الأردن الأردن عُمان عُمان قطر قطر پاکستان پاکستان لبنان لبنان الكويت الكويت المملكة العربية السعودية المملكة العربية السعودية Suid-Afrika Suid-Afrika العراق العراق New Zealand New Zealand 日本 日本 Australia Australia India India Malaysia Malaysia Singapore Singapore 대한민국 대한민국 中国大陆 中国大陆 中国台湾 中国台湾 ไทย ไทย Indonesia Indonesia Việt Nam Việt Nam Philippines Philippines Hong Kong SAR China (English) Hong Kong SAR China (English) 中国香港特别行政区 (中文(简体,中国香港特别行政区)) 中国香港特别行政区 (中文(简体,中国香港特别行政区))

Caring for Patients

From hospital to home, we are committed to elevating the experience of living with an ostomy by providing patient-focused solutions. Convatec Ostomy care designs products to address individual needs and concerns. The me+™ program provides care and support to help each person thrive after ostomy surgery.
caregiver hugging patient ;

Patients have said they need ongoing support.

  • 49% of respondents in a recent survey by UOAA reported a need for more adequate information and communication post-op.1
  • There is a lack of information for patients in the pre-surgery stage.2
  • Connection to other ostomates is an unmet need.2
  • Post-surgery, patients have little to no awareness around their options for brand and product choice.2

Our Solution: the me+™ patient support program.

With the me+™ program, we complement your care by surrounding your patients with the education, support and resources they need to make ostomy care more seamelss and comfortable. 

Clinical Resource

Ostomy Support and the Convatec me+™ Patient Support Program: A Holistic Patient Support Program Filling the Gaps in Care Across the Continuum

Launched poly-wrapped with the Nov/Dec 2023 issue of the JWOCN Magazine, this helpful supplement demonstrates how the Convatec me+™ patient support program fulfills a need for ostomy support across the care continuum within a holistic ‘Forever Caring’ framework.

Download Supplement

Supporting your patients through the continuum of care

Image of me+ starter kit with sample products that may come inside of it ;

me+ provides education, resources, and personalized support to help your patients progress through their recovery.

During the first 30 days post-surgery, patients receive:

  • me+ Starter Kit - Includes educational materials, free product samples and links to learn more about top concerns
  • 1st & 2nd Support Phone Call - Calls help patients review samples, find a trusted supplier and learn the importance of proper hydration & nutrition
  • Consultation with WOC nurse - Patients receive expert support via phone or Telehealth from fully certified WOC nurses who can cover a range of topics and concerns including skin care issues
Enroll your patients in me+™ Request more info about me+™

The me+™ Patient Support Program is more than just samples.

Learn more about some of the offerings availble to your patients when enrolled in the me+ program. Click the buttons below to learn more about each of these offerings or request more info so that our team can answer your questions directly.

The Convatec me+ team now offers complimentary virtual telehealth services providing visual support and live demonstrations through our telehealth partner, Corstrata™.

  • Virtual video consultation
  • Board-certifed ostomy nurses
  • HIPAA Compliant*
  • Available in all 50 states and Puero Rico
  • Consultatins available in English and Spanish

Telehealth visits will be managed through Convatec partner, Corstrata. Only visits scheduled through a Convatec referral are complimentary.

*Health Insurance Portability and Accountability Act of 1996

me+ virtual support is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Reliable access to products is a crucial component to a patients' recovery and beyond. The me+program is committed to ensuring its members:

  • Have the correct retailer information
  • Find a quality, in-network retailer with assistance from Convatec
  • Remove the guesswork from the ordering process by facilitating a handoff to the retailer
  • Are satisfied with the service their retailer is providing

 

Foreign language resources to support patient education and care for US and international patients.

  • me+™ offers Translation support in over 240 foreign languages and dialects at bedside or home
  • Global websites with patient education easily accessible through Convatec.com
  • Global Distribution and Supplier connections for international patients visiting the US
  • Patient education materials available in English and Spanish can also be customized to other foreign languages based on healthcare system needs

Designed to help guide patients, step-by-step, through their recovery after ostomy surgery.

Focusing on gentle core exercises, this 3-phase series is a progressive set of movements that rehabilitates the abdomonial muscles and encourages physical activity so that your patients can get back to living the lvies they want. 

The information in this handbook and series is not intended to provide medical advice. You should speak with your health care professional before engaging in physical activity following ostomy surgery. In the event you experience pain or discomfort, stop the activity immediately and contact your healthcare professional.

Learn more about me+™ recovery series

Helpful Content for Living with an Ostomy

It’s only natural that your patients have questions as they begin life with an ostomy, or even if they have had an ostomy for awhile. We've curated a platform of honest, insightful tools that are constantly being updated called me+™ answers. It’s designed to give your patients the current, up-to-date ideas that may help increase confidence as they get comfortable with their ostomy.
Explore content now

Useful resources for your patients

Caring for patients

A picture of a person wearing an ostomy bag.

Ostomy Products

Our range of hydrocolloid adhesive technologies are designed to protect the skin around the stoma.

Learn more

Caring for patients

A woman with a smiling face amidst natural green surroundings.

Convexity

The outward curving of the baseplate or skin barrier, which helps maintain a secure seal between the pouch and the skin.

Learn more

Caring for patients

A woman is living with an ostomy bag

Living with an Ostomy

A free support program providing advice and tools for your patients, every step of their ostomy journey

Learn more

Caring for patients

A guide for caring for young children who are ostomates

Convatec Little Ones

View and download our range of product guides for caring for young ostomates.

Learn more

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References:

1. Ostomy, Advocacy page. United Ostomy Association of America website. https://www.ostomy.org/tag/survey/. Accessed August 8, 2018.

2. Kelton Market Research. Ostomy Care Consumer Journey. April 2, 2015. Data on file, ConvaTec

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