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Convatec Group Contact Us България България Bosna i Hercegovina Bosna i Hercegovina Česko Česko Danmark Danmark Österreich Österreich Schweiz (Deutsch) Schweiz (Deutsch) Deutschland Deutschland Ελλάδα Ελλάδα United Kingdom United Kingdom Ireland Ireland España España Eesti Eesti Suomi Suomi Suisse (Français) Suisse (Français) France France Hrvatska Hrvatska Magyarország Magyarország Ísland Ísland Italia Italia Lietuva Lietuva Latvija Latvija Северна Македонија Северна Македонија Malta Malta Norge Norge België België Nederland Nederland Polska Polska Portugal Portugal România România Slovensko Slovensko Slovenija Slovenija Srbija Srbija Sverige Sverige Türkiye Türkiye Україна Україна Brasil Brasil United States (English) United States (English) Estados Unidos (Español) Estados Unidos (Español) Argentina Argentina Canada (English) Canada (English) Canada (Français) Canada (Français) Chile Chile Colombia Colombia Ecuador Ecuador México México Perú Perú Belize Belize Guyana Guyana Jamaica Jamaica Venezuela Venezuela Costa Rica Costa Rica Curaçao Curaçao República Dominicana República Dominicana Guatemala Guatemala Honduras Honduras Nicaragua Nicaragua Panamá Panamá Puerto Rico Puerto Rico Suriname Suriname El Salvador El Salvador الإمارات العربية المتحدة الإمارات العربية المتحدة البحرين البحرين مصر مصر ישראל ישראל ایران ایران الأردن الأردن عُمان عُمان قطر قطر پاکستان پاکستان لبنان لبنان الكويت الكويت المملكة العربية السعودية المملكة العربية السعودية Suid-Afrika Suid-Afrika العراق العراق New Zealand New Zealand 日本 日本 Australia Australia India India Malaysia Malaysia Singapore Singapore 대한민국 대한민국 中国大陆 中国大陆 中国台湾 中国台湾 ไทย ไทย Indonesia Indonesia Việt Nam Việt Nam Philippines Philippines Hong Kong SAR China (English) Hong Kong SAR China (English) 中国香港特别行政区 (中文(简体,中国香港特别行政区)) 中国香港特别行政区 (中文(简体,中国香港特别行政区))
False /oidc-signin/en-gb/ Convatec Group Contact Us България България Bosna i Hercegovina Bosna i Hercegovina Česko Česko Danmark Danmark Österreich Österreich Schweiz (Deutsch) Schweiz (Deutsch) Deutschland Deutschland Ελλάδα Ελλάδα United Kingdom United Kingdom Ireland Ireland España España Eesti Eesti Suomi Suomi Suisse (Français) Suisse (Français) France France Hrvatska Hrvatska Magyarország Magyarország Ísland Ísland Italia Italia Lietuva Lietuva Latvija Latvija Северна Македонија Северна Македонија Malta Malta Norge Norge België België Nederland Nederland Polska Polska Portugal Portugal România România Slovensko Slovensko Slovenija Slovenija Srbija Srbija Sverige Sverige Türkiye Türkiye Україна Україна Brasil Brasil United States (English) United States (English) Estados Unidos (Español) Estados Unidos (Español) Argentina Argentina Canada (English) Canada (English) Canada (Français) Canada (Français) Chile Chile Colombia Colombia Ecuador Ecuador México México Perú Perú Belize Belize Guyana Guyana Jamaica Jamaica Venezuela Venezuela Costa Rica Costa Rica Curaçao Curaçao República Dominicana República Dominicana Guatemala Guatemala Honduras Honduras Nicaragua Nicaragua Panamá Panamá Puerto Rico Puerto Rico Suriname Suriname El Salvador El Salvador الإمارات العربية المتحدة الإمارات العربية المتحدة البحرين البحرين مصر مصر ישראל ישראל ایران ایران الأردن الأردن عُمان عُمان قطر قطر پاکستان پاکستان لبنان لبنان الكويت الكويت المملكة العربية السعودية المملكة العربية السعودية Suid-Afrika Suid-Afrika العراق العراق New Zealand New Zealand 日本 日本 Australia Australia India India Malaysia Malaysia Singapore Singapore 대한민국 대한민국 中国大陆 中国大陆 中国台湾 中国台湾 ไทย ไทย Indonesia Indonesia Việt Nam Việt Nam Philippines Philippines Hong Kong SAR China (English) Hong Kong SAR China (English) 中国香港特别行政区 (中文(简体,中国香港特别行政区)) 中国香港特别行政区 (中文(简体,中国香港特别行政区))

FAQs

We have compiled a comprehensive list of frequently asked questions. Many of these answers were developed or updated by a team of experts, however, this information does not replace seeking medical advice from your healthcare professional.

Hygiene tips

Keeping hygiene in the forefront of your mind is key to a healthy cathing experience.

No, hydrophilic catheters shouldn’t be used more than once. These catheters are sterile when first opened and are designed for single use. Reusing these catheters may cause discomfort as well as increase the risk of urinary tract infections (UTIs).

You should store your catheters in a clean, dry place, away from light and heat. Make sure your catheters haven’t been opened, as they may not be sterile once they’re open and this can increase your risk of infection. You should follow the manufacturer’s instructions on storage, as the positioning can affect the proper functioning of the catheters (e.g., liquids and coatings might shift or drain), and never store them folded. 

This shouldn’t change the way you catheterise but you should take extra care to wash the genital area with a pH-neutral soap or wipe before you start. You should also make sure you’re changing your tampon or sanitary pad often to maintain good genital hygiene.

You should use a new catheter if this happens, because your catheter may have picked up bacteria that could cause an infection.

You may find from time to time you have to catheterise in a location that doesn’t have access to soap and water. Fortunately, there are several things you can do to reduce the risk of infection, including

  • wiping your hands with a disposable wet wipe or hand sanitiser
  • you can also ask your healthcare professional about a closed system catheter, or a catheter with a no-touch sleeve, if you’re often unable to clean your hands before catheterising

Cleaning your hands and genital area is essential to making sure you keep the risk of infection minimised. You can wash these areas with soap and water or a wipe.

  • For uncircumcised males, it’s best to pull back your foreskin to make sure the area is fully clean
  • For females, spreading your labia, you should wipe from front to back

Enrol in me+â„¢ or Request Product Samples

The me+â„¢ support programme offers tools to help make life as a catheter user completely your own. Enrol in me+â„¢ or request free product samples. Experience the latest technology and discover answers to the most commonly asked cathing questions.

Adjusting to cathing can be tough, with a range of practical, physical and emotional challenges. You don’t have to figure it out alone.

Speak with a member of the me+™ support team today.

Call 0800 587 7560 (Monday - Friday: 9AM - 5PM).

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