Contact us
Convatec Group Plc
Advanced Wound Care
Customer services (including wholesale, hospital ordering and pricing)
Phone: UK: 01244 284 882 (Monday - Friday, 9.00am - 5:00pm excluding Bank Holidays)
Email: uk.customerservice@convatec.com
Address: Customer Services, Convatec, Unit 20, First Avenue, Deeside Industrial Park, Deeside, Flintshire, CH52NU, United Kingdom
Clinical support (Wound Care)
Phone: UK: 0800 289 738 or Republic of Ireland: 1800 812 012 (Hours of operations: Monday - Friday, 9.00am – 5:00pm excluding bank holidays)
Email: wound.webcare@convatec.com
Address: Clinical support team (Advanced Wound Care), Convatec Technology Centre, First Avenue, Deeside Industrial Park, Deeside, Flintshire, CH52NU, United Kingdom
Stoma Care
Customers
Phone: UK: 0800 282 254 or Republic of Ireland: 1800 721 721 (Monday - Friday, 9.00am - 5:00pm excluding Bank Holidays)
Email: onlinesample.requests@convatec.com (UK) stoma.webcare@convatec.com (Republic of Ireland)
Live chat: Click here to visit our Amcare by Convatec website to speak to the team via live chat
Healthcare Professionals
Email: ostomysales@convatec.com
Address: Convatec Customer Interaction Centre, Progressive House, First Floor, The Heath Business & Technical Park, Runcorn, Cheshire, WA7 4QX, United Kingdom
Continence Care
Phone: UK: 0800 587 7560 or Republic of Ireland: 1800 946 938 (Monday - Friday, 9.00am - 5:00pm excluding Bank Holidays)
Email: ccuk-meplus@convatec.com
Infusion Care
Customer services (including wholesale, hospital ordering and pricing)
Phone: UK: 01244 284 882 (Monday - Friday, 9.00am - 5:00pm excluding Bank Holidays)
Email: uk.customerservice@convatec.com
Address: Customer Services, Convatec, Unit 20, First Avenue, Deeside Industrial Park, Deeside, Flintshire, CH52NU, United Kingdom
Amcare by Convatec
Live chat: Click here to visit our website to speak to the team via live chat
Phone: 0800 88 50 50 (Monday – Friday, 8am-8pm and Saturday 9am-1pm)