Contact Us

Please complete this brief form to contact Convatec with any questions, comments or product feedback. If you are a healthcare professional, please fill out this form to also sign up for our email communications.

Online Ordering, CCOMS (email preferable)
By email: mg-amcare-sunderland@convatec.com
By phone: UK: 0191 510 8892(Hours of operations: Monday - Friday, 9.00am – 5:00pm excluding bank holidays

Clinical Support
By phone: UK: 0800 289 738 or Republic of Ireland: 1800 946 938 (Hours of operations: Monday - Friday, 9.00am – 5:00pm excluding bank holidays)
By email: wound.webcare@convatec.com
By mail: Clinical Support Line, Convatec Ltd, GDC, First Avenue, Deeside Industrial Park, Deeside, Flintshire, CH52NU, United Kingdom

Customer service, Wholesale and Hospital Ordering and Pricing
By phone: UK: 01244 284 882(Hours of operations: Monday - Friday, 9.00am – 4:30pm excluding bank holidays)
By email: uk.customerservice@convatec.com
By mail: Customer Services, Convatec Ltd, Unit 20, First Avenue, Deeside Industrial Park, Deeside, Flintshire, CH52NU, United Kingdom

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Are you currently in contact with a Convatec representative?

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How we use information: Treating your personal data with care is important to us. Please read our privacy policy where you can find detailed information on how we protect and use personal date.

Consent to Data Processing

* I agree to the processing of my personal data (name, surname, email address) by Convatec for the purpose of completing my product sample request. I know that providing data is voluntary, but necessary for our Customer Relations Center product specialist or nurse to assess which product(s) best meet(s) my specific requirements.

Consent to Marketing

From time to time, we (Convatec) would like to send you commercial electronic messages (emails, SMS) or post messages or phone calls for the purpose of communicating promotional information (marketing messages) about Convatec products, services, news, and events. By ticking the box, you consent to us contact you for this purpose.

You can opt out of receiving marketing messages anytime by contacting us by telephone at 01244 284 882 (UK) or by email at uk.customerservice@convatec.com. You may also click on the ‘Unsubscribe’ link in the footer of the emails you will receive.

Convatec Global Corporate Headquarters

3 Forbury Place, Forbury Estate, 23 Forbury Road Reading, Berkshire, RG1 3JH

Convatec US Corporate Office Center

Pointe II ‐ 1160 Route 22 East, Bridgewater, NJ 08807

Investor Relations

By phone: +44 (0)118 952 8123
By email: investorrelations@convatec.com

Media Relations

By phone: +44 (0)118 952 8170
By email: mediarelations@convatec.com