Dear Valued US Customer,
We are closely monitoring the Coronavirus outbreak, with particular regard to the wellbeing of all our customers, our colleagues, our production processes and our supply chain. An internal team has been established which is regularly assessing the impact, developing potential mitigating actions, and sharing the output with the ConvaTec leadership team. At this stage we are confident we will continue to provide customers with the vital ConvaTec products they need. The impact to our global supply chain is constantly being assessed due to the dynamics of this virus. At present we have minimal impact from the current COVID-19 situation.
Advanced Wound Care
Our Advanced Wound products, whether produced by ConvaTec or in partnership with outsourced partners, have very limited manufacturing exposure in countries currently with high levels of reported cases of Coronavirus.
Our Continence products, whether produced by ConvaTec or in partnership with outsourced partners, are not manufactured in countries with high levels of reported cases of Coronavirus (e.g. China, South Korea, or Italy.)
Our Ostomy products, whether produced by ConvaTec or in partnership with outsourced partners, are not manufactured in countries with high levels of reported cases of Coronavirus, (e.g. China, South Korea, or Italy.)
The situation is changing daily and therefore, ConvaTec has a dedicated team tasked with continually reviewing the situation, maintaining close collaboration with our suppliers and logistics partners, and communicating changes as the situation evolves. We are committed and well positioned to fully support your normal level of product demand, as well as go above and beyond to fulfill your supply chain risk management requirements.
If you have any questions, please contact your local ConvaTec representative or US ConvaTec Customer Service (phone: 800-422-8811 or email: firstname.lastname@example.org).
ConvaTec US Commercial Team