Contact us by phone 1-800-422-8811 (en español 1-800-422-8811)
Our Customer Interaction Center of on-staff nurses and customer care professionals are available as follows:
- Monday to Friday 8:30 am to 7:00 pm (Eastern time)
Contact us by e-mail
Questions regarding ConvaTec U.S. products, service or support Technical problems with this Web site
Contact us by mail
ConvaTec Professional Services
100 Headquarters Park Drive
Skillman, NJ 08558
The Customer Care Team provides clinical and product information and support services. They are also available for professional and individual consumer consultations regarding ConvaTec products and their application.
Among the services provided are:
- Individualized support from health care professionals
- Product consultations to assist with selection as well as the latest techniques in application
- Educational and support materials
- Referrals to professional resources and retailers
- Reimbursement support - which products are eligible for reimbursement