August 1, 2008

Dear Valued ConvaTec Customers:

I am very pleased to share with you that the sale of ConvaTec to Nordic Capital and Avista Capital Partners has been completed.

This is great news for ConvaTec! As a stand-alone company with outstanding new owners, we are well positioned for a new phase of accelerated growth, innovation and development, benefiting our customers and their patients around the world.

I wanted to take this opportunity to reinforce how important your business is to us and our determination to ensure you see this as a positive development for your business. While we are working to make this transition as seamless as possible, there may be a few minor changes for some customers. Your contacts will be reaching out to notify you of any changes to processes, such as ordering and payment.

You can be assured that we are deeply committed to continuing to provide you with the innovative products and services you have come to expect from ConvaTec. We are confident that we will exceed your expectations for performance, flexibility and innovation and growth.

As always, we will continue to keep you informed. If you have questions, please do not hesitate to contact your customer service representative.

Sincerely,

David I. Johnson
CEO, ConvaTec